Below we take a peek at what goes on behind the doors at "Typical Telesales Limited", the kind of company with which we strive to have nothing whatsoever in common.  While of course the description is fictitious, regrettably this is quite representative of how this business is most often conducted.

Working in Typical Telesales represents a poor choice for most people. If you possess a good level of intelligence, you'll probably not take a job in Typical Telesales in the first instance since you would find most other environments more rewarding in more or less every respect.

If you do work for Typical telesales, you're either not too bright or you won't be staying very long.  The work is high volume, low tech, badly paid, with very limited career prospects.  Management and the system in which you work does not respect your intelligence or your individuality.  On the contrary, your work will be valued in direct proportion only to the most easily quantified metrics (no. of calls made per period and actual sales made, usually in that order.) This, irrespective of what other critical but less quantifiable benefit or harm,  in the immediate or longer terms, your work brings to the client companies in your care.

Training and personal development are more or less non-existent.  Typical telesales management is predicated on acceptance of a high attrition rate as a given so that the bosses have no intention of investing in any major training in their workforce, much less the hand holding of individuals.

Your basic salary is low by any measure, which means that you must make sales and many of them to survive.  Thus, albeit reluctantly, you have learned to operate a "turn or burn" mentality: better to risk permanently alienating 99 out of 100 potential clients in order to find 1 buyer as long as the whole process is done quickly.  Sure, this "short termism gone mad" may be wreaking havoc for your client companies but it's keeping you in silk ties.

You realise that your motivation is not good: initially this just affected your personal happiness; but 6 months on, it's starting to affect your sales as well.

Your career prospects are not good.  Within Typical Telesales the only real promotion possibility is the one job your manager has.  Even if she quit, you have no wish to "run the room", enforcing a system you do not believe in.  The only way to earn a decent living with your telesales experience is to leave it all behind you and move on out into field sales.  In other words, bye bye Typical Telesales.